Wheelhome “Terms of Business” campervans and Dashaway ECT/S.

Wheelhome acknowledge the kind assistance of Essex Trading Standards in compiling these terms.

To place an order: We will issue a written quotation as per your required specifications.  We require a non-returnable deposit of £2,000 (two thousand pounds) to place an order. Once received, we will issue a receipted invoice for the deposit.  The vehicle (if new) / trailer chassis will be ordered and a “build slot” will then be booked in our work schedule and we’ll give you an expected completion/delivery date, if not already done so.

Campervans only:  If we are supplying a brand new vehicle for you.

If we are sourcing a brand new base vehicle for you, to which we will add the conversion, we will need 50% of our quoted total price from you just prior to us purchasing it on your behalf (typically 4-6 weeks before we start your job).  At that time, the vehicle will be registered in your name and you will own the vehicle, not us, although we will have it insured.  We will send you a final invoice about a week prior to delivery. The final payment must only be in the form of BACS (via your personal internet banking), or a Bank Transfer (made by your bank).  Our bank details will be on our quotation and invoices.

Campervans only:   If we are sourcing a used base vehicle for you.

If we are sourcing a used base vehicle for you, to which we will add the conversion, we will need 50% of our quoted total price from you just prior to us purchasing it on your behalf (typically 6-8 weeks before we start your job).  At that time, the vehicle will be registered in your name and you will own the vehicle, not us, although we will have it insured.  We often travel the whole of the U.K. to source your vehicle, this is included in your quotation.

Delivery

All models.  We are pleased to say that once completed and we are in receipt of cleared funds, we will deliver your Wheelhome to your home, free of charge, anywhere in the U.K. mainland. Other destinations are possible but will be subject to a very reasonable charge.

Wheelhome will do all that it reasonably can to meet the expected date given for delivery, or if no date has been given, within a reasonable time from the date of your order.  However, we cannot be responsible for delays caused by circumstances beyond our control.  In this case we will complete the delivery as soon as is reasonably possible.

Wheelhome warranty (everything “we do”).

Campervans and Dashaway ECT/S: 12 months on new vehicle and ex-demonstrators, 6 months for a used vehicle. In the unlikely event of a “failure” with the Wheelhome conversion/work you must notify us at the earliest practical time and written (ie email) agreement obtained before incurring any costs for any claim.  We will normally authorise a local-to-you garage to carryout repairs, although we reserve the right to have our garage carryout repairs if we feel it appropriate.  Wheelhome reserve the right to repair/replace or modify as Wheelhome deem best.

We recommend that habitation servicing is carried out by your local caravan/motorcaravan dealer, or perhaps mobile engineers. Wheelhome conversions require less servicing than typical motorcaravans and caravans as much of the equipment is maintenance (and gas) free.

Campervan base vehicles.

These come with the balance of their own manufacturers warranty – Vauxhall come with 36 months from Date of Registration.  These warranties remain unaffected by the Wheelhome conversion and so normal vehicle servicing is also carried out by the main dealers.

THE ABOVE GUARANTEES ARE IN ADDITION TO YOUR STATUTORY RIGHTS AND DOES NOT AFFECT THEM.

Please do not hesitate to contact us if you require any further assistance.

Stephen R. Wheeler. (prop).

Specifications subject to change. E. & Os. accepted.

Wheelhome Terms of Business 10.3.26