23.3.20 Statement from Wheelhome regarding Coronavirus (Covid-19)
In compliance with the U.K. government's "broadcast to the Nation" given by the prime minister, Boris Johnson, at 20.30hrs on Monday 23rd March 2020, Wheelhome announce that with immediate effect, we are now closed for visits, viewings, and demonstrations. This will remain the case until our government permits us to re-open.
However, in accordance with government guidance, we are still trading but in a limited way: Our website remains fully operational so if you wish to receive further information or place an order, please don't hesitate to contact us via our Contact Form, email or telephone.
Click here for government guidance on symptoms.
We urge you to be positive at this difficult time, because this dreadful virus won't be with us for ever and hopefully we can all go "Wheelhoming" soon.
Shows: We have shows scheduled to commence at the end of July 2020, these will of course be subject to Covid-19 restrictions being lifted. See our Show News page for updates.
Wheelhome wish to express our sincere gratitude to all our NHS doctors, nurses, and support staff that are working so hard at the moment to keep us all safe and well. We further acknowledge and thank the "army" of other people working so hard in our food supply chains, food shops, delivery drivers, cleaners - and council staff charged with administering these extraordinary measures. We sincerely thank you all.
As Boris says, we are all in this together, and together, we will get through it.
Stephen Wheeler, proprietor of Wheelhome.
If you are a Wheelhome owner please look at the guidance notes below for potential "hibernation" of your camper.
Wheelhome have prepared the following advice to Wheelhome owners (motorcaravans and caravans), as it's likely the U.K. has now entered an unprecedented prolonged period of "hibernation" due to Coronavirus Covid-19. This has been prompted by a request from Wheelhome owner Jude, but we hope it will be of assistance to all our customers.
Can you move the vehicle? If practical, permitted by government and safe for your health and well-being, take your Wheelhome for a drive of 30 minutes or so every 4 weeks, with air conditioning turned on (where fitted). This is the best thing you can do for your Wheelhome as it:
Keeps everything "turning" and working. Reduces the likelihood of "flats" on your tyres. Reduces the likelihood of handbrake sticking on, brakes pads keep discs clean from rust. Keeps the vehicle and auxiliary batteries topped up. Note: The auxiliary batteries we fit are extremely good quality and are unlikely to lose much voltage over many months (as long as everything's off), but the vehicle battery can - especially if it has an alarm.
Important note: If you are housebound/self isolating and ask a friend to carryout this drive make sure they are familiar with the safe operation of the vehicle and that your insurance covers them - it may not.
If you are prevented from driving the vehicle as above. If possible, charge the vehicle battery with a trickle charger. You can also idle the engine for 20 minutes or so every 4 weeks with air conditioning turned on (where fitted). Note, this should not be on a public highway but it will help keep your battery topped up and air con functioning.
Also every 4 weeks, move the vehicle on your driveway just a quarter or half a rotation of the wheels - which equates to about 18" to 36" forwards or backwards. The important point is that you park up with the tyre in a different rotational position to minimize flat spots developing. If they do develop you'll need new tyres.
Electrics If your Wheelhome has a solar panel (all Sprintaway and Dashaway caravans, some motorcaravans) and has daylight getting to it, this will keep the auxiliary batteries fully charged, but does not charge the vehicle battery. If kept garaged or under a carport and voltage is less than 12.6 volts (reading taken from your inverter) but does have a solar panel, we recommend moving into daylight for 48 hours, every 4 months, if practical to do so.
If kept garaged, under a carport or no solar, and voltage is less than 12.6 volts (taken from your inverter) connect the electric hook-up for 48 hours every 4 months or so.
Handbrake Handbrakes can "stick on" when left on for very long periods (motorcaravans and caravans) so ideally, leave the handbrake off with vehicle in first or reverse gear and place suitable chocks around the wheels.
If you cannot do this then the least you should do is move the vehicle (on your driveway) more frequently whereby the handbrake will be operated more frequently.
Bodywork Try to keep the bodywork clean, especially from bird droppings and tree sap. Ideally, clean and then polish with a good wax.
Conversion Every 4 months or sooner: On a nice dry day open all doors and windows (so the seals don't become stuck), raise the elevating roof, open the E/R vents. Let your Wheelhome "air" for a few hours if you can, before lowering the roof and closing up. It is a good idea on Wheelhome caravans to apply a little olive oil to the window rubber seals to keep them supple and prevent sticking.
Fridge Make sure the fridge is clean, turned off and the door left open a little to allow it to ventilate.
Water system Drain all water from the system. Remove water pump fuse as detailed in your instruction book, lift tap up and mid-way left to right. This will allow pipe work to ventilate without pump running.
Motor Mover Ensure your mover is left disengaged from the tyres to prevent flat spots.
Remember friends, nothing is more important that your health and well-being, not even your cherished Wheelhome camper. So only carryout the above if you feel it is safe and wise to do so.
We give the above advice to Wheelhome owners in good faith, based on experience gained over 35 years in the industry. Errors and omissions accepted. You may also wish to seek advice from others including your camping club or local garage.